t.020 7605 0800  e.info@upg.org.uk

Keep Calm, Stay Safe and Support Our Community

H&F Community Aid Network (CAN) Freephone: 0800 145 6095 (9am to 7pm)

H&F CAN is the volunteer community aid network launched by Hammersmith & Fulham Council to support vulnerable residents during the coronavirus pandemic.

Working with the voluntary and charity sector, and alongside the ward and street-level mutual aid groups, H&F CAN offers support to residents who don’t have friends or family close by to help them. Our taskforce of volunteers will help those most in need at the time of their greatest need.

Do you need urgent support with food, loneliness or isolation? Or are you worried about a friend, neighbour or relative?
Freephone: 0800 145 6095 (9am to 7pm)  .  Email: can@lbhf.gov.uk  .  For link click -->  here 

Please see this fraud-prevention manual for helpful information and tips on how to avoid scams and fraudsters.


The Groundswell Homeless Health Peer Advocacy Service (HHPA) supports people experiencing homelessness to address health issues. We work to improve people’s confidence in using health services and increase their ability to access healthcare independently.

Normally we do this by supporting people one to one to attend appointments. During lockdown we have adapted this model to support people by phone..  CLICK FOR MORE INFO  -->  HERE

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

You may feel bored, frustrated or lonely. You may also be low, worried or anxious, or concerned about your finances, your health or those close to you.

It's important to remember that it is OK to feel this way and that everyone reacts differently. Remember, this situation is temporary and, for most of us, these feelings will pass. Staying at home may be difficult, but you are helping to protect yourself and others by doing it.  CLICK FOR MORE INFO  -->  HERE


Hammersmith & Fulham Council is providing extra council tax support to help residents in need during the coronavirus crisis.

For those residents, including the self employed, who are falling into financial difficulty because of the current crisis and don’t already receive council tax support, H&F Council has launched a new, special discretionary council tax support scheme to assist at this difficult time. Click here for details and for --> how to apply


At the moment, the majority of post office branches are open as usual. However, if your local branch has had to close, you can use the branch finder to look for other branches close to your location. For branch finder and more information click
--> https://www.postoffice.co.uk/branch-finder

Beware fraud and scams during Covid-19 pandemic

Law enforcement, government and private sectors partners are working together to encourage members of the public to be more vigilant against fraud, particularly about sharing their financial and personal information, as criminals seek to capitalise on the Covid-19 pandemic.

Criminals are experts at impersonating people, organisations and the police.  They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment.

Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Protect: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.


Contact : 0370 496 7622

Click --> here for more info
Click --> National Crime Agency Website

Safer Homes Emergency Service



Safer Homes is here to support H&F
residents, who are either elderly or disabled,
with small but essential tasks within their home that are needed in order to reduce the risk of an accident during this period of self isolation.

Our handyman has all the necessary protective equipment – face mask, eye covering, gloves, sanitiser and will only visit if he and all members of his household are free of any illness.

Click --> here to download  leaflet


For further information or to make a
referral to this project please contact
Safer Homes
07534 647999

Struggling to pay your energy bills?

Local energy experts the Green Doctors are offering phone consultations to help you save money and stay out of debt. This consultation is provided by a registered charity for anyone on a low income or over 65 or with a long term health condition or disability.

Click --> here to download information leaflet

Are worried about domestic or sexual abuse at home?



-->  The Angelou Support Service is available to provide help for anyone aged 13 or above.

For help call:
020 8741 7008 - Mondays to Fridays: 10am – 6pm

For flyer and important information click -->  here 



Grocery Shopping

Extra Tips

Can I freeze it? Yes you can.

As customers look for more ways to keep their kitchens well stocked, M&S’s director of food technology, Paul Willgoss, and resident chef, Steve Fitzgerald, share their top tips on how to make the most of your fridge and freezer space.  Click here